1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.
b. Non-Personal Information:
We also collect data that does not identify you personally, such as browser type, device information, IP address, and website usage behavior through cookies and analytics tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order, account, or customer service issues
- To send promotional offers and updates (only if you opt-in)
- To improve our website and shopping experience
- To comply with legal requirements and prevent fraud
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Recognize repeat visitors and customer preferences
- Track your cart and session history
- Analyze website performance and user behavior
You can choose to disable cookies in your browser settings, though doing so may limit certain features and functionality of the website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Service Providers: For payment processing, shipping, and website hosting
- Legal Authorities: If required by law, or to protect our rights and property
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment gateways, and access control protocols. However, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Request information about data we hold on you
To exercise any of these rights, please contact us at support@cbshope.com.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
cbshope.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact UsIf you have questions about this Privacy Policy, please contact us at:
📧 Email: support@cbshope.com